ORDER PROCESSING
Orders are generally processed within 2–5 business days after your order has been placed.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
During product launches, promotions, holidays, or periods of high demand, processing times may be slightly longer.
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FRANCE
Poséa ships throughout France.
Delivery times will depend on the shipping option selected at checkout. Estimated delivery times will be displayed during checkout whenever available.
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EUROPEAN UNION
Poséa ships to customers throughout the European Union, including:
France, Belgium, Netherlands, Germany, Spain, Italy, Portugal, Austria, Ireland, Luxembourg, Poland, Czechia, Denmark, Sweden, Finland, Greece, Hungary, Romania, Bulgaria, Croatia, Slovenia, Slovakia, Lithuania, Latvia, Estonia, Cyprus, and Malta.
Delivery times vary depending on the destination and shipping method selected.
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UNITED KINGDOM
Poséa also ships to the United Kingdom.
Delivery times may vary depending on the shipping service selected and customs processing.
Customers may be responsible for applicable VAT, customs duties, import taxes, or other charges associated with orders shipped to the UK, depending on the order value and applicable regulations.
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DELIVERY TIMES
Estimated delivery times are provided at checkout and may vary depending on the destination and shipping method selected.
Although we work closely with our shipping partners to ensure your order arrives as quickly as possible, delays may occasionally occur due to circumstances outside of Poséa’s control.
These may include:
* Severe weather
* Customs delays
* Carrier delays
* Strikes
* Natural disasters
* Public holidays
* Other unforeseen circumstances
CUSTOMS & DUTIES
For orders shipped outside the European Union, including the United Kingdom, customers may be responsible for applicable customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are outside of Poséa’s control.
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LOST OR DELAYED ORDERS
If your order appears to be delayed or has not arrived within the expected delivery period, please contact Poséa with your order number and tracking information.
We will do our best to assist you and work with the relevant shipping carrier to locate your package.
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IMPORTANT
By placing an order with Poséa, you acknowledge that you have read and agreed to the terms of this Returns & Shipping Policy.
Nothing in this policy limits or excludes any mandatory consumer rights that apply to you under the laws of your country of residence.
Poséa reserves the right to update this policy when necessary. Any changes will be published on this page.